Light-Up OWS Bluetooth Headphones for Sports, Cycling, and Running—Open-Ear True Wireless, Air Conduction, 2025 New Model

Gorsun Product Purchase Information:

Thank you very much for choosing Gorsun products from among so many sellers. To further protect your legal rights and ensure your peace of mind, please read the following:

After-Sales Service:

Our store strictly adheres to the “Repair, Replacement, and Refund” (collectively known as the “Three Guarantees”) principles for product sellers. In accordance with relevant regulations, we make the following warranty service commitments to you: For quality issues with the product itself, we offer a 7-day return or exchange service starting from the date of purchase (provided the product remains in resalable condition); For orders exceeding 1,000 units, a one-year warranty applies.

After-sales service will automatically become void and returns will be refused under the following circumstances:

1. Damage caused by improper operation, negligence, or force majeure;

2. The product has been repaired or modified by personnel other than our company’s technicians;

3. Severe cosmetic damage or cracks that affect resale;

4. Returns without a clear indication of the issue and reason:

★ For products requiring after-sales service, please fill out the warranty information correctly (specifying the contact person’s name, address, phone number, and the product’s specific issue). We will return the product to you via the address listed on the warranty card. We will refuse to accept products that are not filled out as required or shipments sent collect.

★ Accessories (such as chargers, data cables, etc.) are low-value, easily damaged items and are not covered by the replacement or warranty policy, as they are sold at a discount through direct factory sales.